Mysuru – Indian Railways is constantly working on upgradation of Stations and providing high-speed transport on par with the best Railway networks. ‘Customer’ is the centre of all activities of Railways and passenger amenities are being upgraded to make the journey comfortable and enjoyable.

All efforts are taken to offer state-of-the-art amenities at important  Stations by providing escalators, lifts, battery-operated cars, ramps, toilets, waiting halls, parking lots, etc.  Attention is also given to improvements in Station buildings, circulating area. An amount of Rs. 42.6 crore was allotted for provision of passenger amenities over SWR.

• Nine Station buildings have been given a facelift by improving the building and circulating areas.
• To facilitate movement between platforms, one subway has been provided at Mysuru Station connection all platforms. In addition Foot Over Bridges (FOB) have been provided at five Stations including extension of FOB at Bengaluru (ext PFNo.8-10).
• To provide shade and cover during rainy season to the passengers, PF shelters have been provided at 88 Stations.
• To accommodate longer trains and easy boarding/ alighting trains, the length/ height of 17 Stations have been extended/ raised.
• For passengers waiting for trains, 2,879 benches have been provided at 14 Stations.
• Toilet facilities have been provided at 22 Stations. E-toilet facility has commissioned at Mysuru.  Divyang-friendly toilets have been provided at 11 Stations.
• To facilitate cleaner tracks, Cement Concrete aprons have been commissioned at 3 platforms (one at Bengaluru Cant. and two at Hubballi Stn.).
• As part of modernisation of Stations, nine escalators [Hubballi – 2, Mysuru – 2, Bengaluru – 1, Yesvantpur – 4] and 6 lifts [Bengaluru – 1, Yesvantpur – 3, Mysuru – 2] have been commissioned at important Stations.  It is further proposed to provide escalator on PF no.9/10 at   KSR Bengaluru and 2 lifts at Hospet, 2 at Belgaum and one at Bengaluru in 2017-18.
• LED lighting have been provided at 25 stations and LED based name boards at 20 stations and 3 office buildings have been provided.

GPS based Double-sided Digital Clocks

A total of 93 GPS-based double-sided Digital Clocks have been commissioned during 2016-17. Also GPS-based Tower Clocks have been provided at Vasco da Gama and Dharwad (UBL Div) for precise time.

So far 101 Stations out of 297 have been provided with GPS based Double-side Digital Clocks.

Public Addressing System

Public Address System is provided at various Stations to announce the arrival and departure of trains and other information pertaining to passengers. Auto Announcement System has been commissioned at 13 Stations (3 – SBC Div, 10 – MYS Div) of SWR.

So far 88 Stations have been provided with Auto Announcement System in SWR.

Passenger Info System

Coach Guidance Boards have been commissioned at Kengeri  and Koppal during 2016-17.  32 Stations are provided with Coach Guidance Boards and 29 Stations are provided with Train Indication Boards out of 32 Stations of Class A1, A & B of SWR.

Wi-Fi service

Under the “Digital India” initiative, high-speed network access has been provided at 4 Stations at Bengaluru, Yesvantpur, Mysuru and Hubballi. 210 access points have been installed at these Station to provided high-speed Wi-Fi to passengers.  Passengers waiting for trains can remain connected and carry on with their work.