Multi-asset broker Crypto1Capital is authorized in numerous major financial bodies and provides a comprehensive trading experience. Both the broker’s excellent customer service and platform strength are highly valued by clients. As an Crypto1Capital client, you will benefit from a long-term relationship with a business whose main goal is to build long-term partnerships with active traders. Overall, Crypto1Capital offers more than other brokers and this is what clients should know.

Customer service

Making direct phone call, sending of email, and jumping on the platform live chat are all ways customers may get in touch with customer service representatives. If customers have any queries or concerns about their accounts, they may speak with an account manager that will be assigned to them. Crypto1Capital supports multiple languages, and due to restrictions in some regions, Crypto1Capital does not offer trading services to some countries. Because customer service is closed on weekends, you may use the broker contact form to send your inquiry and wait for an answer.

They provide a wide range of ways for contacting them, including live chat and email. Customers will also be assigned an account manager to assist them with anything pertaining to their accounts. Calling for assistance is more convenient and quicker than chatting with a support representative. Customers from across the world may communicate with Crypto1Capital’s online customer service in their native tongue. For licensing purposes, brokers often maintain satellite offices. Customer support is a top priority for Crypto1Capital, with account managers available by phone and live chat.

Education

Educational services provided by Crypto1Capital meet industry standards. Each of the lesson materials provided includes videos and articles for newbie investors. The content follows industry standards that provide basic explanations of the Forex and CFD markets. You’ll learn about everything from financial markets to microeconomic theory. While Crypto1Capital may provide some important background information for new investors, it’s unlikely that they’ll be able to navigate the market with only Crypto1Capital’s help. On the other hand, the information provided covers all of the essentials that newcomers should be familiar with.

Other experts in the field of free advanced supplementary education are also used for some advanced subjects and strategy upgrades. Videos, eBook materials, and quizzes are well-organized in the pricing structure.

Research tools

Crypto1Capital’s research facilities are superior to industry standards. In addition to a simple and filterable basic economic calendar, Crypto1Capital provides a functional news feed that can be filtered by tools, technical analysis, and trading signals. Market analysis indicators are also available on the platform making market prediction much easier for its users. The most notable element of the Crypto1Capital analysis tool offering is this capability. Each component is carefully designed to contain actionable information that helps traders create value, or at least interesting information.

Safety and leverage

It’s very important to Crypto1Capital that their clients’ money be kept secure. Therefore, all client funds are always kept in a different and well secure account. They are also subject to regular compliance reviews and protected by a number of well-known regulatory bodies and insurance agencies in rare insolvency situations. 

Crypto1Capital trading platform

It is well acknowledged that Crypto1Capital offers a cutting-edge trading platform that is an efficient choice and has received multiple awards for the total openness of its transactions, a comprehensive charting package, execution speed, and real-time comments. There are advanced charts, trader stats, trader chat, advanced technical analysis, and calculators all accessible on the site. The online platform may be accessed from any browser, although it lacks many of the features and capabilities of the desktop platform.

In conclusion

The Crypto1Capital clients may take use of a broad variety of resources designed to help them succeed in the online trading environment. It excels in providing its customers with competitive forex spreads in the market. Other products, on the other hand, are more in line with industry standards. They offer negative balance protection which serves as a comfort to clients. The catalog of educational materials provided is adequate, and the level of customer service is somewhat above average in comparison to competitors.

Crypto1Capital academy provides a comprehensive training program to help traders enhance their abilities and expertise at every level with video pricing and advice, live market research, online webinars, and a community of like-minded traders.

Disclaimer: This is a sponsored marketing content.