Bengaluru: Sakala, Karnataka’s flagship on-time service delivery scheme, has moved into a “faceless, cashless and paperless” ecosystem under which citizens need not submit physical applications. 

Primary and Secondary Education Minister and in-charge of Sakala Minister S. Suresh Kumar said 301 Government services have gone online for end-to-end service delivery where there are no role of middlemen. “This is the next step of Sakala. Delivery of services will be completely online — faceless, cashless and paperless,” he said.  

Sakala scheme has touched the milestone of receiving 20 crore applications since its launch in 2012. Sakala or the Karnataka Guarantee of Services to Citizens Act, promises delivery of services within a stipulated period of time. Under Sakala 2.0, services such as Government documents will be delivered to citizens through DigiLocker facility.