Tag: Central Consumer Protection Authority

Hotels barred from levying service charge by default
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Hotels barred from levying service charge by default

July 5, 2022

New Delhi: The Central Consumer Protection Authority (CCPA) has barred hotels and restaurants from levying service charges automatically or by default on food bills. Further, consumers cannot be forced to pay this charge as it is voluntary and optional, and it shall not be collected by any other name either. It allowed customers to file…

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