‘Technology sans humility has delinked Bank Managers and Customers’
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‘Technology sans humility has delinked Bank Managers and Customers’

March 12, 2017

Mysore Chamber of Commerce and Industry (MCCI), in association with Confederation of India Industry (CII) and Institute of Company Secretaries of India (ICSI), had organised a programme titled ‘NPA and fund-raising through SME listing’ at a private hotel in city on Friday.

Inaugurating the programme, Sudhakar S. Shetty, Vice-President, Federation of Karnataka Chamber of Commerce and Industry (FKCCI), regretted that the Bank staff of late have forgotten human values jeopardising the bondage that once existed between the customers and Bank Managers.

He said that today every communication from a Bank to a customer who has taken a loan is based on technology and personal interaction is literally absent. He pointed out that no business could be carried on only through technology sans humility. He suggested Banks to have good rapport with industrialists.

Referring to Reserve Bank of India’s (RBI) guidelines on Non Performing Assets (NPA), Shetty said that setting a limit of 90 days was meaningless which should be extended to 180 days. He pointed out that such a stringent measure had pushed about 39% of industries in the district under NPA bracket making them not eligible to get loan from any other Bank. He suggested RBI and Government to waive the loans and pave way for revival of such industries and solve unemployment problem.

Ankit Jain, partner, Kanu Doshi Group, Mumbai, Arjun Ranga, Chairman, CII, Mysuru, M.C. Bhansali, Chairman, ICSI, Mysuru, A.S. Satish, President, MCCI, Shreeshail Ramannavar, Hon. Secretary, MCCI and others were present on the occasion.

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