Mysuru: This seems to be a country where government seems to be the problem for its citizens. This morning, a travel agent had come to our office with a passport on which the holder had travelled earlier a couple of times but now, at the airport, it is considered as a damaged passport not valid for travel.
The so-called damage is not in any disfigurement of the images inside the passport or a torn page but primarily in the binding of the passport. As seen in the picture, the stitching of the passport has come off because of the poor quality of stitching. Now the question is who is to blame for the damage? The authority refused to accept the responsibility and thereby creating problems for the passport holder.
It may be mentioned that the VISA was, however, issued by the respective countries on this passport. It is only at the Indian Airports that the passport holder (traveller) is told rather in an intimidating manner, that “we would allow you to travel on this passport but at the destination if you have problem because of the ‘damage’ in the passport, you may be sent back to India.”
I live in London and did face the same issue, I had to cancel a lot of my business trips as a result. The timelime for getting a new passport here is way too long. Of course, once I get New passport, I have to deal with my Visas that are printed on old one and are still valid.
Quality of passport stitch is bad and my passport always had issues with scanning.
Regarding Air travel a few suggestions for making Mysore airport and its passengers to be more customer friendly… Lack of information and Ignorant and Racist people being employed by Tru jet can be really messy for Passengers…. This happened yesterday evening …My son was flying Mysore to Chennai to connect Emirates to Sanfransico …He had overall 22 kgs which was packed in 2 bags and he was denied to carry the second bag in the cabin by a Racist counter staff … and demanded 3000 rs…when my son agreed immediately to pay then this joker stated that International cards are not accepted by TRU JET counters….this racist tortured my son and finally let him go after receiving the money… The airport manager of Tru jet another Joker called sanjay added fuel to the fire by endorsing the counter staffs refusal…of only cash….Modiji whats happening to your DIGITAL INDIA….CASHLESS INDIA…these jokers will expose you more for your Loss in the 2019 Lok sabha Polls…The biggest joke is there is no ATM for cash withdrawal!!!!! and no information to the passengers…I took my stand and exposed these jokers by calling them out and made them understand what damage they are doing to the reputation of Mysore airport and Tru jet….!!!! Its high time the Star of Mysore editors take cognisance of this situation and inform the Mysore airport authorities to help international passengers be informed that there are Racist staffs at the mysore airport counters…. NO ATM FOR WITHDRAWAL OF CASH AND INTERNATIONAL CARDS ARE NOT ACCEPTED…. ORDINARY RESTAURANTS IN MYSORE CITY ACCEPT THESE CARDS BUT THE IGNORANT AIRPORT STAFFS DONT EVEN KNOW THESE BASICS…Well the airport Manager mr sanjay and the counter staff …need to be educated on this to keep their passengers informed..Star of Mysore..please look into this matter…This is a matter of great concern…. there are no ATMS AT THE AIRORT!!!!! BIGGEST JOKE AND THE AIRLINES DONT TAKE IN MONEY….WHERE THE HELL DO YOU EXPECT THE PASSENGERS TO PAY…THIS IS WHAT HAPPENS WHEN IGNORANT PEOPLE RUN THE SHOW!!!!!!!