Kudos to Mysuru RTO
Voice of The Reader

Kudos to Mysuru RTO

June 27, 2018

Sir,

Curiously, the very same day the Editorial on the status of Executive appeared in SOM dated June 14 (Burdensome babudom), I had an entirely different and a very pleasant experience with the RTO staff of Mysuru.

Two weeks back, I had visited their office at RTO Circle for renewal of my Driving License (DL), due to expire on June 19. Just as I had completed the initial formalities, I realised that I didn’t have the original DL and so couldn’t do the biometrics. On 14th, I went again, this time with the challan damaged unwittingly, which resulted in a computer glitch. The staff could not access my particulars. I had an urgency to leave the station that evening and had almost concluded that I might have to go through the entire rigmarole afresh. Yet, I called on the lady Superintendent and introduced myself as an Ex-Serviceman. She listened to my problems patiently, discussed with her staff, who were also very courteous.

To my surprise, the formalities were completed in a matter of less than half-an-hour, despite it being their lunch break. Kudos to Mysuru RTO.

– R. Venkatesan, Chennai, 15.6.2018

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