Mysore/Mysuru: As a measure to address citizen queries regarding payment of revised property tax, online payment and plan approvals, the Mysuru City Corporation (MCC) has launched a Helpline.
A press release from the MCC Commissioner said that the queries on property tax payment can either be mailed along with a screenshot of the clarification sought to the dedicated e-mail: [email protected] or contact the Helpline No. 99807-53325 during office hours (10 am to 5.30 pm) either on WhatsApp or phone.
The release further said that following a Government Order, some revision in tax slabs have been incorporated in property tax for the year 2021-22, for which necessary changes have been made in the software.
However, some property owners are raising doubts regarding tax revision and are petitioning the MCC with queries seeking clarifications and clarity. As such the Helpline has been launched to address public queries.
In respect of Building Plan approvals, the members of the public must apply only through a Registered Architect, Engineer or Planner. In case of any problems, they can send e-mail along with a screenshot to: [email protected] or contact Mob: 99013-63683 or 90350-42331 during office hours.
The details emerging out from entering PID # is shocking.The view your bill details are a number which has no back up or justification.A steep increase in cleaning charges to the extent of nearly Rs 10,000 as against the property charges normally around Rs 5000 is mind staggering.Ther is no scope to edit or amend wrong entries is yet another catch 24 situation.The emails are not answred and I wonder whether someone would care to answer a phone call!.
I would strongly urge the MCC Revenue authorities to look into and setting right the software maintained by Seminal Info.Not to mention the time gap left to avail teh 5% discount.This dtae before April 30th MUST be extended upto June 2021 or till such time the system is rectified.
The details emerging out from entering PID # is shocking.The view your bill details are a number which has no back up or justification.A steep increase in cleaning charges to the extent of nearly Rs 10,000 as against the property charges normally around Rs 5000 is mind staggering.Ther is no scope to edit or amend wrong entries is yet another catch 24 situation.The emails are not answred and I wonder whether someone would care to answer a phone call!.
I would strongly urge the MCC Revenue authorities to look into and setting right the software maintained by Seminal Info.Not to mention the time gap left to avail teh 5% discount.This date before April 30th MUST be extended upto June 2021 or till such time the system is rectified.
I totally agree with Dr. BK. The Revenue Inspector visited my House and made an Assessment, fixed the tax and issued a PID for the tax to be paid online. I accessed the portal to pay the tax for 2021-22 and was shocked to see that all the details have been altered for this year. The tax to pay has doubled. This is nonsense.
The email ID mentioned above ([email protected]) does not exist and emails sent to that address are bouncing back. How can MCC even publish an email address that is not yet created? This is a confirmation of the continued callous attitude towards citizen grievances.
The email ID provided by MCC ([email protected]) does not work. How could they possibly publish an email address that has not yet been created? Renewed assurance by the every callous MCC that citizen grievance redressal will continue to be a endless and agonising pillar-to-post journey.
Yes, the address mentioned here does not work. [email protected] is the actual address. Note that, there is “rr” after mcc. This e-mail address was passed to me by another person related to the technical support team. I sent the e-mail yesterday, it did not bounce back. I am still waiting for a reply.
Hope the concerned authorities look at these comments.
1. The software needs thorough quality assurance testing.
2. The system is not secure, anybody can access anybody’s record.
3. There is no way to retrieve the self-assessment form after the payment is made.
4. It appears that there is a software bug which makes the system to fail to generate the receipt, not always but sometimes.
5. The system should allow to generate the receipt on demand.
6. Poorly designed user-interface.
7. The ‘self assessment form’ can’t be edited. Of course it needs a secure interface and may be an approval from the revenue inspector.