Payment of electricity bill made easy: Use QR Code
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Payment of electricity bill made easy: Use QR Code

December 31, 2022

New hassle-free system to be introduced from Jan. 1, 2023

Mysuru: The Chamundeshwari Electricity Supply Corporation (CESC) Limited, which continues to make technological advancements to enhance consumer experience, has launched a dynamic QR code system for bill payments. The new system will come into effect from tomorrow (Jan. 1, 2023).

Through this system, which was launched by Energy Minister V. Sunil Kumar at Shakthi Bhavan in Bengaluru yesterday, a QR (quick response) code will be printed on each consumer’s electricity bill, allowing them to make payments in seconds.  [See also page 7]

“The consumer will simply have to scan the QR code using apps such as Google Pay, Amazon Pay, Paytm, Bhim, PhonePe etc. The bill details along with the amount to be paid will appear on the screen. The consumer simply has to press the ‘pay’ tab and payment will be complete,” CESC Managing Director Jayavibhavaswamy told Star of Mysore.

“The details of payment will appear on the screen and the consumer will also receive an intimation via SMS. The entire payment process can be completed in a few seconds. QR code-based payment is more efficient, less time-consuming, error-free, more secure and tamper-proof,” he said.

QR code is a two-dimensional barcode that contains information like contact details, a  website link, payment information and more. For users, it is a faster and more streamlined experience than typing in a website URL because they can access the contained information and scan it.

Adopting QR codes allows customers to pay with their preferred digital wallets by pointing their phone at a code. This removes friction from the overall customer journey and bridges the gap between the real and the virtual worlds.

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“We are introducing the new system from Jan. 1, 2023, and we hope that there will be wide acceptance from the consumers. CESC is introducing the system in coordination with the Indian Bank which is a first-of-its-kind in Karnataka,” he added. 

Virtual Account Number

A facility to make RTGS/ NEFT payment for bulk consumers using a Virtual Account Number (VAN) is also being introduced with effect from 1.1.2023. The new systems are public-friendly and will be easy for consumers to pay bills in a hassle-free way by scanning the QR code on the spot, he said.

This is highly beneficial for bulk payment and High Tension (HT) consumers through Virtual Account Number (VAN) using NEFT/RTGS payment mode. It saves a lot of time, Jayavibhavaswamy said.

For CESC, the new system reduces manual intervention and it can collect the bill amount on a real-time basis. It will enable a comprehensive collection of reports and helps avoid long queues in Any Time Bill Payment (ATP) counters at CESC offices and sub-stations. CESC can also reduce manpower costs and save on facility charges to payment collection vendors, he added.

HOW IT WORKS

  • A QR code consists of black squares and dots arranged in a square grid on a white background.
  • When scanned with a smartphone, the unique pattern translates into human-readable data.
  • Consumers will simply have to scan the QR code.
  • Bill details along with the amount to be paid will appear on the phone screen.
  • Consumers simply have to press the ‘pay’ tab and the payment will be complete.
  • The details of payment will appear on the screen and the consumers will also receive an intimation via SMS.

15 COMMENTS ON THIS POST To “Payment of electricity bill made easy: Use QR Code”

  1. Joseph says:

    Very good initiative

  2. Rao Bhamidimarri says:

    n third world countries like India, where the cash is the King, this mode of payment assumes that the QR code details match the details of customer and the bill amount involved. There is a possibility of errors there creeping in. The smart phone is not answer to all problems of the world.
    Google Pay transactions involving large amounts of cash- the electricity bill per house hold can be large, although convenient, has no second line of defence that we in the West have for payment of such bills through credit cards-the credit card company acting as an assurer, and an insurer. If one pays back the credit card amount due within a month, no interest is involved, We pay securely through the Website of the energy company,, which contain the details of the bill, and the payment initiated through the credit card is completed within a minute.
    There is hence 2-stage verification-at the website where one can see the amount paid, and in the credit card statement where the amount is recorded in detail. There is time for queries too before the final amount is verified as correct.
    Given that in India, the energy companies are all powerful, and what they demand goes. There is no easy appeal. There are no proper consumer protection laws. The corruption environment is all pervasive in the country.. I do not see why transactions should be in seconds in cases of bills where large amounts of money is involved. Whichever process it is-payment through the Website or Google pay, there is server involved at the energy company end, which can be stressed with transactions. The failure of the SMS message receipt can be real as the issues of the smart phone company technology is also involved.
    Narendra Modi will claim this is Tech India! While there is urinating and defecating involved at the end of the rad, Tech India is merely a boast!

  3. Thirthahalli Eashwar says:

    It is all very well, when your home and the electricity supply to it is identified.
    In Mysore, there are a large number of large houses, which do not appear in the MCC records, so they they do not pay property taxes and water bills.
    These are owned by so called businessmen, who are the new arrivals to Mysore within the last 5 years, whose businesses are set up to launder their illegally acquired wealth. The individuals concerned are very rich, and have the MCC and MUDA officials in their pockets. They also do not pay the electricity bills for their massive air conditioning and other usage of the energy. Bribery is their language!
    These people tend to be the enforcers of distribution of the smuggle gold through Kerala airports, and the Hawala channel money transactions, for their bosses in the UAE who are rich Keralite crime barons. As per Narendra Modi’s assurance to them, during his stop oer in the UAE, there will be UAE-Mysore non stop flights, of A 320/737, once the expanded Mysore airport is ready. These people use massive amounts of energy and water and pay nothing! Only ordinary resident are harassed for property taxes, water and energy bills!
    Independent India!
    Jai Hind!!

  4. Manoj says:

    Here are the top 10 countries with the biggest real-time payments market as per the world bank data as of June 2022
    India – $25.48 billion
    China – $15.74 billion
    South Korea – $6.01 billion
    Thailand – $5.24 billion
    UK – $2.83 billion
    Nigeria – $1.91 billion
    Japan – $1.68 billion
    Brazil – $1.33 billion
    US – $1.22 billion
    Mexico – $942 million
    When banks, processors, acquirers, and tech firms look at the future of instant payments, they should look at India and learn—the biggest real-time payments market by far, with 25.48 billion real-time payments transactions made in 2020, according to data from ACI Worldwide. What’s accelerating growth in the region is the fact that India’s payments infrastructure has been in place for nearly a decade now, and thanks to government-led initiatives aiming to drive financial inclusion for the bankless, real-time payments have been adopted by many.
    Similar government-built infrastructures have been set up in China and South Korea, the second and third-largest real-time payments markets, respectively. Paper-based payments are still high in these countries compared to India —particularly among older consumers—so there is ample opportunity for growth, especially due to the size of the populations and the more comfortable consumers are getting with technology.
    So, corruption and infrastructure problems existed for centuries in india the recent process should not be undermined. In india more businesses use cashless compared to European and many western countries

  5. Mann Ki Baat! says:

    Hey@Manoj
    “When banks, processors, acquirers, and tech firms look at the future of instant payments, they should look at India and learn”
    Is it? Not because of the availability IT tech coolies who can develop the outsourced system for them?
    You sound as if you are a very developed tech giant! Carried away by Modi’s boasts!
    You are a typical cheap IT techie in India with a loud mouth! You see, you have people urinating and defecating at the street corners? What do you say about that, as pointed by a poster?
    Your dim witted brain does not understand why there is still paper-based transactions, as if it is some retrograde step!
    BTW, fool, it is not cashless transactions, cash is involved, but not through physical exchange
    These US and European countries very wisely use credit card transactions where there is added protection through consumer protection laws, which your third world dump India does not have! Have you got the experience of recovering wrong amount of cash lost through cash less transactions in India? I guess not!
    You see, you are a third world ghetto.
    You need France’s old tech non-stealth fighters hoisted onto you, which is no match for the kind of stealth fighters and missiles that US has.
    The INR is not worth more than a toilet rolls in the US and Europe!
    Look, your country suffered the deaths of millions of people in 2021, when you did not have oxygen supplies.
    Best to shut up, and realise that you are a third world space!!
    You excel only in corruption.

  6. Mann Ki Baat! says:

    Hey @Manoj
    The way you describe it, you sound as if India is a massive tech giant! Yes, the whole world is looking for your expertise or shall I say cheap IT techie labour because your INR is not worth as much as a toilet roll in the West.
    Your so called tech excellence is built around IT tech coolies who develop systems on instructions by the Western companies, which you delude yourself thinking that it is an achievement!
    Have you ever recovered the money lost through one of your wonderful cashless transaction systems? I guess not. There are no consumer protection laws in your wonderful advanced country!
    You place your third world dump called India, above US, S. Korea and European countries , which in your hallucinations is a massive tech giant of 500 million people below the UN-defined poverty threshold!
    Actually, paper-based transactions have legal trails, as one cannot simply remove them in cyberspace!
    Well see how the digital cash evaporated in a smoke, when a con man cheated many and escaped to Caribbean!
    Go on boast as much as you can. But, your country’s grinding poverty, lack of sanitary and public heath awareness and amenities etc.. does not make you a first world country.
    For us, we are happy with credit cards and the web-based transactions where necessary.
    We have pure milk, pure oil and adulterations are rarest. There you go, the sign of an advanced country!!
    But keep breeding like rats, and see how this helps!!

  7. Questo says:

    Hello Manoj
    Interesting that you have there the data of real-time payments -you have not defined what it is, its modality etc.. , with US, Japan and UK under £$2 billions! These are G7 rich countries. What do you think why this are low compared to your INR-based India?
    I can see you are thinking that we who live in the G7 countries, take our cash and coins on a big sack on one hand, and paper-based bills on the other and trudge along stand in the queue and pay our bills?
    Have you ever been to the US, UK < Japan and south Korea? Have you tried handing over large amounts of cash across the counter to pay a bill in these countries?
    Have you heard of credit cards? Have you thought out why in these countries unlike in India, very large denominations of currency notes do not exist?
    Anyway, keep safe in these days of increasing Covid-19 infections in your country, which your media does not report instructed by your esteemed PM, who is hiding now in a cave with oxygen supplies! Ensure that you will have oxygen when you get into one of your private hospitals and pary God, that all oxygen supplies do not go to the VIP patients!
    BTW, have you applied for HIB visa yet? or work visa for the UK?

  8. Questo says:

    Hello Manoj
    Interesting that you have there the data of real-time payments -you have not defined what it is, its modality etc.. , with US, Japan and UK under £$2 billions! These are G7 rich countries. What do you think why this are low compared to your INR-based India?
    I can see you are thinking that we who live in the G7 countries, take our cash and coins on a big sack on one hand, and paper-based bills on the other and trudge along stand in the queue and pay our bills?
    Have you ever been to the US, UK < Japan and south Korea? Have you tried handing over large amounts of cash across the counter to pay a bill in these countries?
    Have you heard of credit cards? Have you thought out why in these countries unlike in India, very large denominations of currency notes do not exist?
    Anyway, keep safe in these days of increasing Covid-19 infections in your country, which your media does not report instructed by your esteemed PM, who is hiding now in a cave with oxygen supplies! Ensure that you will have oxygen when you get into one of your private hospitals and pary God, that all oxygen supplies do not go to the VIP patients!
    BTW, have you applied for HIB visa yet? or work visa for the UK?

  9. Bengaluru Loknath says:

    Ha, Ha, dear @Manoj, the tech supremo thinks that me living in a Western country pay my electricity bill by taking the wads of cash-Euro,/GBP/USD to a branch of the electricity company, stand in a line and pay when my turn comes!
    Hello @Manoj, I have 4 credit cards, and I used them, for on-line orders, pay bills or even buying groceries when I stop by after work. Am I doing rela-time payments there. All my fellow residents-Americans/Europeans/English do the same ? Are they also doing real-time payments?
    I do not have much cash of currency bills -USD/Euro/GBP in my wallet, except a bunch of credit cards? What do you have in your wallet?
    Well, we all have tom, learn from India I suppose-not the real-time payments , whatever it is, but how to cheat, swindle and take 40% commission off contractors we use!
    I also wanted to ask you! Have you ever lived in the UK/Japan/US. European country at all?

  10. Gautam says:

    @Manoj
    “So, corruption and infrastructure problems existed for centuries in india the recent process should not be undermined”
    So, in British Raj here was wide corruption, 40% commission for contractors, adulteration of milk, cooking oil etc.. Officials were routinely asking to be given bribes in CASH?
    Where did you dig out that data nonsense?
    I live in the West, where we use credit/debit cards foe payment, cash is rarely used. So they are non-real -time payments, when I order groceries on line to be delivered in 2 hours for example, paid for by credit card.
    You must be an IT techie coolie, to post that bull shit. Ofcourse, you IT techies have one cell brain!.

  11. Gautam says:

    @Manoj
    “So, corruption and infrastructure problems existed for centuries in india the recent process should not be undermined”
    So, in British Raj here was wide corruption, 40% commission for contractors, adulteration of milk, cooking oil etc.. Officials were routinely asking to be given bribes in CASH?
    Where did you dig out that data nonsense?
    I live in the West, where we use credit/debit cards foe payment, cash is rarely used. So they are non-real -time payments, when I order groceries on line to be delivered in 2 hours for example, paid for by credit card.
    You must be an IT techie coolie, to post that bull shit. Ofcourse, you IT techies have one cell brain!.

  12. FactsMatter says:

    This is how Morgan Stanley rated indian economy ! And they do not belong to RSS
    https://m.youtube.com/watch?v=7uSygptyfWU

  13. Rao Bhamidimarri says:

    Hey Facts
    India is not in the G7 group of countries. Paper based economic data by merchant banks do not matter as i you can look at say one of those G7 countries, and India-the per capita income of India is paltry, Indians have massive poverty, over 500 of them below the UN poverty thrsold, they live in shanty towns, drinking running water , no toilets for them. Look around you-stray dogs roaming in Mysore city, people using street corners as toilets. All food products like milk, edible oil are adulterated. 2021 showed , how thousands of Indians died afflicted with Covid-19, but the facts mattered then was they did not have oxygen supplies.
    Should I elaborate more. India is a third world economy. Just look at what your currency is -that is the acide test of the strength of a country’s economy. Not mere data. Your INR is worth as a waste paper in hard currencies.
    Your Indian friend @Manoj talks crap when he cites real- time payments in US, UK, Japan there 3 G7 countries less than $2 billion, way below India! He sounds like a dim witted IT techy coolie as he does not say whether they are per hour/per day/per month.
    These above G7 countries are trillion Dollar economies.
    It is a pity where India can be superior-its ancient culture, its Sanskrit literature and its philosophy , all of these all but vanished.

  14. Questo says:

    @Facts
    Cut the crap. What is your INR worth against GBP/USD/Euro? Your currency is a waste paper.
    That tells you about your country’s success and economy. Stray dogs, people urinating and defecating around the street corners…
    That is success story. $0% commission for politicians and officials demanded from contractors? That is sucess story.

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